Shipping policy
At Hassan Perfumes, we are committed to delivering your fragrances promptly, securely and with complete transparency. The terms below set out how and where we ship.
Where we ship
We deliver to addresses throughout Canada.
Delivery rates
Standard delivery is complimentary on orders of C$100 or more, before tax. A flat rate of C$14.99 applies to orders below C$100.
Express delivery is C$39.99, reduced to C$24.99 on orders of C$150 or more.
The rate for your order is shown at checkout before payment.
Processing and delivery times
Orders are prepared within one to two business days. Once dispatched, standard delivery typically takes two to seven business days, depending on the destination. Delivery times are estimates provided by the carrier and cannot be guaranteed.
Tracking
A confirmation email with tracking details is sent to you as soon as your order has shipped.
Collecting in store
Orders may be collected free of charge from our Delta store at 7921 120 Street. Select pickup at checkout, and we will email you once your order is ready.
Your delivery address
Please ensure your shipping address is complete and accurate. Once a parcel has been handed to the carrier, we are unable to redirect it.
Damaged or incorrect orders
Should an order arrive damaged or incorrect, please contact us within seven days of delivery, as set out in our Refund Policy.
Speak with us
Delta on (778) 814-0746, Vancouver on (778) 549-2567, or hassanperfumesca@gmail.com. We reply within one business day.